Wednesday, May 18, 2005

Feedback... arg!

I love feedback. Giving feedback makes me feel good. Some would say what I call feedback is actually me being an opinionated so-and-so, but I think that feedback to businesses lets people who genuinely want to improve their products get some honest advice and do something. How can anyone improve their service delivery if everyone that's disgruntled (or delighted) simply grits their teeth and moves on? That sounds like a very British holdover in our culture. People need thicker skin, in my opinion, so they can take frank comment without taking personal offence. Me, I'm a Rhino. My life has simplified greatly since I ceased to care what certain people think.

That's why when Apple Nextbyte announced they were closing their Penrith store, I wrote and complained (dangling a $40,000 order in front of them also helps). Apple have had a store in Penrith for nearly 20 years. We'll see how that one pans out.

And Apple themselves? After the fanfare of the announcement of the release of system 10.4 (and the wholesale redesign of their website to accommodate it), you'd think that the Apple "Feedback" page would have at least included an update to let people give feedback about system 10.4. Nup. According to their bug report/suggestion page, system 10.4 does not exist.



This is a shame, since I've found a bug, and it's really annoying. I use the Wikipedia widget. When I hide the dashboard, pop-up mouseover image labels from the wikipedia entry I had brought up continue to appear when the cursor moves over those areas of the screen. There must be some leakage from the Dashboard layer into the "main" screen, even when the dashboard is not in the foreground.

Small thing, but I'm in a ranty mood today. If people never say anything then they have no right to complain when something goes pear shaped.

Monday, May 02, 2005

A lazy Compass fails to circumscribe Family First

Regular visitors to this blog will be aware of my views on the interface between Church and State. Personal friends will sympathise with my plight because of my abilty to complicate my life by choosing to air those views publicly.

Since my interest is in the debate about Church/State separation, I should take pains to point out that the Family First party is by no means my special or implicit target.

I just thought I'd throw up this temporary post about the "documentary" (or "advertorial" as I'd choose to express it) that screened tonight on the ABC's Compass program about Family First (transcript not yet available at that link but probably soon) by way of foreshadowing a more detailed treatment over the coming days.

Any stakeholders out there with an interest in what I might choose to say should call me now (and yes, I know you're reading this). The mistake I made previously was in putting opinions in the public domain without giving the protagonists I was critical of the chance of discussing it with me first.

There will be more to say on this, that much is sure.